This document provides the procedure for how to upgrade Cisco IP phone firmware with Cisco CallManager Express. Watch Download Movies Online for Free, Watch Movies Online, Streaming Free Movies Online, New Movies, Hot Movies, Drama Movies, Lastest Movies. Hi guys, I want to set up a softphone. Recently weve installed Cisco Unity Express 8. We have 2 Isdn interface 6 digital line, and 10 7942 ip phone. Troubleshooting Phone Registration in Cisco Unified CMETable Of Contents. Troubleshooting IP Phone Registration in Cisco Unified CMEContents. Prerequisites. Begin Here. All IP phones in a Cisco Unified CME system failed to successfully register. All IP phones of a single phone type failed to successfully register. One or more IP phones failed to successfully register. Additional References. Related Documents. Technical Assistance. Obtaining Documentation, Obtaining Support, and Security Guidelines Troubleshooting IP Phone Registration in Cisco Unified CME. Last Updated April 5, 2. First Published March 2. During the phone bootup sequence, the IP phone requests and receives network configuration information and the configuration file, including the IP address of the Cisco Unified CME router, from the TFTP server. At this point, the IP phone has enough information to request registration from the Cisco Unified CME router to which it is connected. Devereux Scales Of Mental Disorders Manual Treadmill. The router verifies the phones configuration against the routers running configuration. If it is correct, the phone successfully registers with Cisco Unified CME and downloads its phone specific information including phone identification, telephone and extension numbers, phone firmware upgrade if required, and features. If the phone firmware is required, the phone downloads the appropriate firmware files from the TFTP server and begins the phone bootup sequence again. An IP phone can register in Cisco Unified CME and not successfully download its configuration information. When this happens, soft keys can appear on the phone display but the extension, name, or label do not appear on the phone display. The following symptoms can indicate that an IP phone is not successfully registered with the Cisco Unified CME system to which it is connected or that an IP phone is registered with Cisco Unified CME but is not provisioned. Symptoms No extension number, name, or label or an incorrect extension number, name, or label appears on the phone display. Contents Prerequisites Begin Here All IP phones in a Cisco Unified CME system failed to successfully register All IP phones of a single phone type failed to successfully register One or more IP phones failed to successfully register Additional References Obtaining Documentation, Obtaining Support, and Security Guidelines Prerequisites You have access to a TFTP server for downloading files. The hardware and software to establish a physical console connection to the Cisco router using a terminal or PC running terminal emulation is available and operational. Cisco router is configured for Cisco Unified CME. Phones, phone cables, and ports are operational. Begin Here Note For information about individual commands, see the Cisco Unified CME Command Reference. To modify or correct the configuration file on the Cisco Unified CME router, see the Cisco Unified CME System Administrator Guide. Step 1 show ephone registeredshow voice register statistics For SCCP phones Use the show ephone registered command to display the status of registered SCCP phones. For SIP phones Use the show voice register statistics command to display statistics associated with the registration event. Step 2 Are one or more phones registered in the Cisco Unified CME YesGo to next step. NoSee All IP phones in a Cisco Unified CME system failed to successfully register section. Step 3 show ephoneshow voice register all For SCCP phones Use the show ephone command to display the status of SCCP phones that are not registered or are trying to register. For SIP phones Use the show voice registerall command to display configuration and registration information for SIP phones in Cisco Unified CME. Step 4 Are all phones that failed to successfully register using the SIP protocol YesSee All IP phones in a Cisco Unified CME system failed to successfully register section. No or dont knowGo to Step 5. Step 5 Are all of the phones that fail to successfully register of the same type, such as all Cisco Unified IP Phone 7. Cisco Unified IP Phone 7. YesSee All IP phones of a single phone type failed to successfully register section. No or dont knowSee One or more IP phones failed to successfully register section. All IP phones in a Cisco Unified CME system failed to successfully register If this is a newly installed and configured Cisco Unified CME and all of the phones fail to register, the configuration is incorrect or unavailable. If all IP phones have lost their registration, the network interface is the most likely source of the failure. Step 1 Is this a brand new installation or configuration and all phones have failed to registerYesGo to next step. NoIf you have an external LAN switch, verify that the LAN switch has not been disabled or disconnected from the LAN, or has not failed, then go to the next step. If you have an internal Ether. Switch module, go to the next step. Step 2 show running config Use the show running config command to display the contents of the currently running configuration file on your Cisco Unified CME router. The following is a partial sample output from the show command including the configuration for an internal DHCP server and Ethernet switch network interface. Router show running config. SIP phones in. Cisco Unified CME. IP address of Cisco. IP phones. ip dhcp pool voice lt configuration for internal DHCP. IP address of the TFTP server. Cisco router to which the IP phones are. Ethernet. 00 lt Connects router to network. IP address of internal network. Note The configuration for the DHCP server will not be included if you are using an external DHCP server. If you have an external DHCP server, Verify that the DHCP server is enabled or enable the DHCP server. Step 3 Are all phones that failed to successfully register using the SIP protocolYesGo to next step. NoGo to Step 5. Step 4 Does the running configuration include the registrar server command YesGo to next step. NoCorrect the configuration. Step 5 An incorrect DHCP configuration can prevent IP communications between phones and other devices on the LAN. Does the subnet mask in the DHCP configuration match the one in the network interfaceYesGo to next step. NoCorrect the configuration file. Step 6 Is the IP address for the TFTP server, option 1. Tip If the Cisco Unified CME router is also the TFTP server and there is an internal Ethernet switch installed in the same router, the IP addresses for the TFTP server, the default router, and network interface are identical. YesGo to next step NoCorrect the configuration file. Step 7 If the problem persists, contact technical support at http www. All IP phones of a single phone type failed to successfully register All Cisco Unified IP phones of a particular type can fail to register for one of the following reasons The wrong or incorrect Cisco phone firmware filename is specified for a particular phone type. The phones cannot download the correct Cisco phone firmware file from the TFTP server. Auto assign for a specified phone type is enabled and there are more phones of that type than there are available telephone or extension numbers. Tip To identify phone firmware filenames associated to specific Cisco Unified IP phone types and compatible with the Cisco IOS release on the Cisco Unified CME router, see the appropriate Cisco Unified CME Supported Firmware, Platforms, Memory, and Voice Products. Step 1 show running config Use the show running config command to display the contents of the running configuration file on this Cisco Unified CME router. Router show running configuration. SIP phones in. Cisco Unified CME. Load 7. 96. 0 7. P0. Load 7. 94. 1 SCCP4. S. Load 7. 96. 1 SCCP4. S. Load 7. 97. 1 SCCP7. S. Load 7. 97. 0 SCCP7. S. ip source address 2. IP address of Cisco. IP phones. network 1. IP address of the TFTP server. IP address of the TFTP server. Load 7. 96. 0 7. P0.